Job description:-

• GRE is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience
• He/she is involved in all aspects of Elite members journey: from pre-arrival and arrival experience all the way to the follow up via post-stay feedback received through GXP and CEC
• She partners with other members of the Loyalty department team to make certain that there is an effective communication and delivery of Elite benefits program to all members
• Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
• Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation
• Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

Desired Candidate :-

>Only female candidate with excellent communication with good grooming.

>Should have good hands on experience in front office Department working in 5* property.

>Candidate height should not be less than 5.3”