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Job Summary:

The Associate Director of Food & Beverage is responsible for supporting the overall management, strategic planning, and operational excellence of all Food & Beverage outlets within the hotel, including restaurants, bars, banquets, lounges, and in-room dining. The role ensures exceptional guest experiences, revenue growth, operational efficiency, and adherence to luxury hospitality standards.

Key Responsibilities:

• Assist in leading and managing all Food & Beverage operations across the hotel.
• Ensure all outlets maintain 5-star luxury service standards and guest satisfaction levels.
• Supervise restaurant, banquet, bar, and in-room dining operations to ensure smooth functioning.
• Work closely with the Executive Chef and outlet managers on menu engineering, promotions, and guest experiences.
• Monitor guest feedback, online reviews, and service recovery processes.
• Drive revenue enhancement initiatives and maximize departmental profitability.
• Analyze financial reports, budgeting, forecasting, and cost-control measures.
• Ensure compliance with food safety, hygiene, HACCP, and hotel brand standards.
• Lead recruitment, training, mentoring, and performance management of F&B teams.
• Maintain strong coordination with Sales, Events, Front Office, and Kitchen departments.
• Oversee VIP dining experiences, corporate events, weddings, and high-profile functions.
• Develop innovative concepts and strategies to improve outlet performance and guest engagement.
• Ensure proper inventory management, purchasing control, and beverage cost optimization.
• Conduct regular operational audits and departmental meetings.

Required Skills:

• Strong leadership and people management skills
• Excellent guest relations and communication abilities
• Strong business acumen and financial understanding
• Expertise in luxury hospitality operations
• Excellent problem-solving and decision-making capabilities
• Ability to manage large teams and multiple outlets simultaneously
• Knowledge of POS systems, hotel software, and MS Office

Qualification:

• Bachelor’s Degree / Diploma in Hotel Management, Hospitality Management, or related field.

Experience:

• Minimum 10–15 years of experience in Food & Beverage operations within luxury or 5-star hotels.
• At least 3–5 years of experience in a senior leadership or managerial role.
• Experience with luxury hotel brands preferred.

Preferred Attributes:

• Strong operational and leadership presence
• Passion for luxury hospitality and guest experience
• Result-oriented with excellent organizational skills
• Ability to work under pressure in a fast-paced environment
• Professional grooming and presentation standards
• Strong interpersonal and team development skills

Job Summary:

The Guest Relation Manager is responsible for ensuring exceptional guest experiences by maintaining high standards of hospitality, handling guest concerns efficiently, and building strong guest relationships. The role focuses on guest satisfaction, VIP handling, service recovery, and maintaining the hotel’s brand standards.

Key Responsibilities:

• Welcome and assist VIP guests, long-stay guests, and special arrivals.
• Ensure smooth check-in and check-out experience for all guests.
• Handle guest complaints and resolve issues promptly and professionally.
• Coordinate with all departments to meet guest requirements efficiently.
• Maintain guest history, preferences, and special requests.
• Conduct regular guest interaction and collect feedback.
• Monitor online reviews and assist in improving guest satisfaction scores.
• Ensure lobby appearance and guest areas are maintained as per hotel standards.
• Train and guide front office associates on guest handling and service standards.
• Prepare daily guest reports, VIP movement reports, and feedback analysis.
• Support sales and loyalty programs to enhance guest retention.
• Ensure compliance with hotel policies, grooming, and service etiquette.

Required Skills:

• Excellent communication and interpersonal skills
• Strong problem-solving and conflict-resolution abilities
• Leadership and team management skills
• Guest-focused attitude with attention to detail
• Ability to work under pressure and in shifts
• Knowledge of hotel management software and MS Office

Qualification:

• Bachelor’s degree in Hotel Management or Hospitality preferred.

Experience:

• Minimum 4–6 years of experience in Front Office or Guest Relations in luxury hotels.
• Prior supervisory or managerial experience preferred.

Preferred Attributes:

• Pleasant personality with professional grooming
• Strong customer service orientation
• Ability to handle VIP and high-profile guests confidently
• Positive attitude and team player mentality

Key Responsibilities:

• Manage and supervise daily restaurant operations to ensure efficiency and guest satisfaction.
• Lead, train, and motivate service teams to deliver world-class hospitality.
• Maintain high standards of hygiene, quality, and presentation in food and service.
• Handle guest feedback promptly and professionally, ensuring service recovery when necessary.
• Work closely with the culinary team to coordinate menu planning, promotions, and events.
• Monitor inventory, manage cost control, and ensure achievement of revenue and profitability targets.
• Prepare and analyze daily sales, performance, and staff productivity reports.
• Ensure compliance with hotel policies, safety, and statutory regulations.
• Foster a positive work environment that encourages teamwork and professional growth.

Requirements:

• Bachelor’s degree in Hotel Management or equivalent.
• Minimum 4–8 years of experience in F&B operations, with at least 2 years in a supervisory or managerial role.
• Prior experience in luxury or five-star hotels preferred.
• Strong leadership, communication, and interpersonal skills.
• Excellent guest service orientation and problem-solving ability.
• Proficiency in POS systems and MS Office applications.

Key Skills:

Leadership | Guest Relations | Team Management | Revenue Optimization | Cost Control | Fine Dining Operations | Service Excellence

The Training Manager is responsible for driving the Learning & Development strategy of the hotel. The role involves identifying training needs, designing and delivering learning programs, and ensuring all employees embody the brand’s service philosophy and standards. The Training Manager plays a key role in enhancing guest satisfaction, employee engagement, and overall business performance through effective training initiatives.

Key Responsibilities:

Training Planning & Execution

• Develop and implement the hotel’s annual training plan in alignment with brand standards and organizational goals.
• Conduct training needs analysis (TNA) through performance evaluations, audits, and departmental feedback.
• Design, deliver, and evaluate training programs for all levels — from new hire orientation to leadership development.
• Ensure compliance with statutory and brand-mandated training requirements.
• Maintain updated records of all training activities, attendance, and assessments.

Employee Development & Engagement

• Lead the onboarding and induction process for all new associates.
• Coach and mentor Departmental Trainers and Supervisors to deliver effective departmental training.
• Facilitate management and supervisory development programs.
• Support succession planning by identifying and developing internal talent.

Quality & Brand Standards

• Coordinate mystery audits and ensure continuous improvement in guest satisfaction scores.
• Partner with the operations team to ensure brand service standards are consistently met and exceeded.
• Reinforce hotel values, grooming standards, and service culture through ongoing training.

Administration & Reporting

• Prepare and submit monthly and quarterly training reports to corporate HR.
• Manage training budgets effectively and ensure optimal resource utilization.
• Maintain the Learning Resource Center (training materials, manuals, e-learning tools, etc.).

Requirements:

• Bachelor’s or Master’s degree in Hotel Management, Human Resources, or related field.
• Minimum 5–8 years of experience in hospitality training, with at least 2–3 years in a managerial capacity.
• Strong facilitation, communication, and presentation skills.
• Excellent interpersonal and leadership abilities.
• Knowledge of Learning Management Systems (LMS) and modern training tools preferred.
• Certified trainer or experience with brand-specific programs (e.g., IHCL’s “Tajness,” Marriott’s “Service Excellence,” etc.) is an advantage.

Key Competencies:

• Strategic Thinking & Planning
• Leadership & Coaching Skills
• Communication & Presentation Skills
• Emotional Intelligence
• Team Development
• Guest Service Orientation
• Data Analysis & Reporting

Position Summary

The Marcom Manager is responsible for developing and executing the hotel’s marketing, branding, and communication strategies to enhance visibility, drive business growth, and strengthen brand positioning. This role manages both online and offline marketing initiatives, public relations, and media communications to ensure consistent and impactful brand messaging.

Key Responsibilities

1. Marketing & Branding

• Develop and implement annual marketing and communication plans aligned with the hotel’s business goals.
• Manage all promotional activities for rooms, F&B outlets, spa, and banquets.
• Ensure all marketing materials maintain brand consistency as per corporate identity guidelines.
• Liaise with corporate marketing for campaigns, brand compliance, and national initiatives.

2. Digital Marketing

• Oversee hotel’s digital presence including website, SEO, SEM, and social media platforms.
• Create engaging social media content to increase follower engagement and online reputation.
• Manage digital ad campaigns (Google Ads, Meta Ads, etc.) and track performance analytics.
• Monitor online reviews and respond professionally in coordination with relevant departments.

3. Public Relations & Media

• Develop and maintain relationships with media, PR agencies, and influencers.
• Plan and execute press releases, media events, and familiarization (FAM) trips.
• Manage media coverage for key hotel events, launches, and promotions.
• Handle crisis communication and ensure a positive brand image in public platforms.

4. Events & Promotions

• Conceptualize and promote special events, festive promotions, and brand activations.
• Collaborate with the F&B and Banquet teams to design marketing plans for outlets and seasonal offers.
• Coordinate photo and video shoots for hotel marketing collaterals.

5. Reporting & Analysis

• Monitor marketing ROI and campaign effectiveness through analytics and reports.
• Track competitor activities, market trends, and guest feedback to refine strategies.
• Prepare monthly marketing performance reports for management review.

Qualifications & Skills

• Bachelor’s or Master’s degree in Marketing, Mass Communication, Hospitality Management, or Business Administration.
• Minimum 3–7 years of experience in marketing or public relations, preferably in the hospitality industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of digital marketing tools, content creation, and graphic design coordination.
• Creative thinker with strong project management and organizational skills.
• Proficiency in MS Office; familiarity with Canva, Photoshop, or video editing tools is an advantage.

Key Competencies

• Strategic Thinking
• Brand Storytelling
• Digital Savviness
• Collaboration & Teamwork
• Result Orientation
• Creativity & Innovation

Work Environment

• Fast-paced hospitality environment.
• Requires flexibility for events and marketing activities during weekends or holidays as needed.

Company Description

Chain of Luxury Hotelis a prestigious establishment located in Bengaluru, India, known for its luxurious accommodations and exceptional service. We are committed to providing our guests with an unforgettable experience that exceeds their expectations. Our hotel is situated in a prime location in Bengaluru, offering a unique blend of comfort and sophistication.

Role Description

This is a full-time on-site role for an Deputy Housekeeper at Luxury Hotel in Bengaluru. The Deputy Housekeeper will be responsible for overseeing laundry operations, maintaining high standards of cleanliness and organization, providing excellent customer service, and assisting with staff training and supervision.

Qualifications

• Laundry and Organization Skills
• Strong Communication and Customer Service skills
• Experience in Training staff
• Attention to detail and ability to multitask
• Previous experience in a similar role is a plus
• Ability to work well in a team environment
• Diploma or Degree in Hospitality

LOOKING CANDIDATE FROM LUXURY HOTEL Background

Company Description

A prestigious chain of luxury hotels and a hallmark of Indian hospitality is urgently looking for Associate Director of Sales

Role Description

This is a full-time on-site role for an Associate Director of Sales through Nascon Placements & Consultant in Udaipur. The Associate Director of Sales will be responsible for overseeing sales operations, customer service, team management, and business development on a day-to-day basis.

Qualifications

• Sales and Business Development skills
• Experience in Sales Operations and Customer Service
• Team Management expertise
• Strong leadership and communication skills
• Ability to analyze sales data and trends
• Proven track record of achieving sales targets
• Knowledge of the recruitment or human resources industry is a plus
• Bachelor’s degree in Business Administration or related field

Company Description

Chain of Luxury Hotelis a prestigious establishment located in Bengaluru, India, known for its luxurious accommodations and exceptional service. We are committed to providing our guests with an unforgettable experience that exceeds their expectations. Our hotel is situated in a prime location in Bengaluru, offering a unique blend of comfort and sophistication..

Role Description

This is a full-time on-site role for a Sous Chef-Asian Cuisine at Luxury Hotel located in Bengaluru. The Sous Chef will be responsible for overseeing the preparation of Asian-inspired dishes, managing kitchen operations, creating menus, and maintaining food quality and safety standards.

Qualifications

• Experience in Asian cuisine and culinary arts
• Knowledge of traditional and contemporary Asian cooking techniques
• Ability to manage a kitchen staff and communicate effectively
• Menu planning and food costing skills
• Attention to detail and creativity in culinary creations
• Strong organizational and time management skills
• Food safety and sanitation certification
• Minimum of 8 years of experience in a similar role

Job description

Desired Candidate profile-

• Fluent in written and spoken English
• Outstanding personality and unmatched levels of energy, enthusiasm and commitment
• Excellent multi-tasking, problem solving, service orientation and interpersonal team skills
• Displays high level of flexibility, initiative, sincerity and team work
• Knows and is able to use MS Office Suite
• Should be able to do cross massage.

Nice to Have

• Diploma in Spa
• Prior relevant experience of at least 6 months will be preferred
• Senior Secondary pass out.

If you think the above description suits your profile then pl.rush your resume with PHOTOGRAPH along with full contact details for immediate interview & appointment/Selection.

A prestigious chain of luxury hotels and a hallmark of Indian hospitality is urgently looking for Sous Chef to head Asian Restaurant Kitchen

Role Overview

We are looking for a culinary professional with expertise in Asian cuisine to lead and inspire our kitchen team. The ideal candidate will bring creativity, leadership, and a passion for authentic flavors to deliver exceptional dining experiences.

Key Responsibilities

• Oversee kitchen operations, ensuring efficiency and adherence to the highest quality standards.
• Develop and implement innovative menus featuring authentic Asian cuisine.
• Manage food preparation, hygiene, and safety compliance.
• Train and mentor kitchen staff, promoting a culture of excellence.
• Monitor inventory, procurement, and cost controls to optimize performance.

Qualifications

• Significant experience in Asian cuisine, with a strong background as a Sous Chef or senior kitchen leader.
• Expertise in one or more Asian culinary styles (e.g., Chinese, Japanese, Thai, or Korean).
• Excellent leadership and organizational skills.
• Culinary degree or equivalent certification preferred.

Why Join

• Work with one of the most respected luxury hospitality brands globally.
• Opportunities for career growth and skill development.
• Be part of a dynamic, creative, and guest-focused environment.

Apply Now

If you’re passionate about Asian cuisine and ready to take on a leadership role, we’d love to hear from you!

Job Description: -

•  
• Planning the venue layout according to the number of guests and the type of event.
• Manages all functions of the Conference and Banquet operations to achieve the optimum departmental revenue targets.
• Consulting with the Head Chef regarding the timing of meal courses to be serve.
• Possesses in-depth knowledge of all food and beverage menus
• Overseeing the seating of guests, the serving of meals and beverages, and the clearing of tables.
• Preparing work schedules and completing documentation in a timely manner.
• Answering customers' questions and accommodating special requests.
• Manage day-to-day sales activities, plan and assign work, and establish performance and development goals for all events team members.
• Bachelor's degree in hospitality and culinary arts preferred.
• 3-5 years of experience in banquet management, or similar.
• Proficiency in catering management software.
• Exceptional ability to plan banquets, manage budgets, and meet deadlines.
• Experience in supervising banquet venue staff.
• Ability to collaborate with Banquet Sales Directors and Head Chefs.
• Extensive knowledge of catering equipment and venue requirements.
• In-depth knowledge of hospitality industry best practices.
• Excellent interpersonal and communication skills.

Your Role:

• As an Export Sales Manager, you will act as a key person for sustainability and circular economy market creation
• You need to maintain and expand a long-term relationship with the customers by continuously proposing solutions and plans that meet their objectives
• You'll be part of our commercial team, in one of our associate companies based at Jodhpur (India), where trust, team spirit and passion are absolutely important

Your Responsibilities:

• International networking - Identify new opportunities & generate new leads
• Managing the entire sales process & create a world class experience for customers by real-time collaboration with internal teams
• Involvement in shaping future sales strategies - Build a significant pipeline through developing and identifying new channels / areas of growth 
• Creating MIS reports for regular business.
• What we are looking for:
• An entrepreneur who is proactive, self-motivated, energetic, and resourceful
• Highly organized, detail oriented and able to respond effectively to the changing workloads and priorities
• Ability to build commitment and buy-in by communicating convincingly with all the stakeholders of the Company
• A collaborative approach while working with different kinds of people in a multicultural environment
• Ability to travel both domestic & International, as and when required
• Required Experience & Qualifications:
• Experience in Export Process (Sales, Purchase, Logistics & Incoterms)
• Strong communication skills; fluency in foreign language(s) will be a plus (Spanish or French)
• Minimum Bachelor’s degree in any stream

 Assists the Front Office Manager in the daily operations of the Front Office. In the absence of the Front Office Manager, covers his duties. Trains and develops a strong front office team. His critical duties would require him to -

· Analyze the day s arrivals and departures for - VIPs, groups and and ensure a smooth check-in, check-out and baggage delivery. Decide to offer late check-outs as applicable.

· Conduct a rate check on daily basis. Provide authorization to pass discounts and allowances.

· To ensure room allocation is done for all arriving guests as per preferences.

· To maintain up-to date information on room rates, current promotions, offers and packages.

· To prepare, understand and communicate all relevant daily, weekly and monthly reports and statistics.

· Collate and check daily reports and send the reports to the concerned departments.

· Ensure that processes are followed within the guidelines laid down.

· Monitor compliance through surprise checks.

· Discuss non-compliance with the associates and point out areas of concern.

· To maintain and settle the guest ledger rendering accountability for the day’s transactions.

· Collate and analyze potential business.

· Track potential clientele, capture their current preferences and incorporate upselling strategies along with guest interactions. Offer personalize service in coordination within the sub department.

· Coordinate and liaison with relevant departments (within front office or across departments) to ensure speedy and urgent closure on guest requests/ queries.

· Act as the "single point of contact" in the shift for any guest related actions by seamlessly working with different departments.

· Forecast the following days arrivals and departures based on the current status featuring on the system. Make rosters and action plans accordingly

• To monitor and analyze staff training needs, oversee and implement all brand specific, corporate, hotel and departmental training programs and to implement strategies for organizational development.
• Conducting Training needs analysis for the hotel twice a year
• Creation, implementation and facilitation of a Hotel Training Plan and budget that is aligned with the hotel s goals and strategic plan
• Initiate, co-ordinate, execute and follow-up on all training activities within the hotel
• Ensure coordination and delivery of training programs of all internal providers
• Champion company provided online and e-learning tools and portals, ensuring approval processes are in place and executed, as well as registrations and completions are monitored and tracked
• Assist each department in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching, guidance and support of junior-, mid-level- and senior leaders
• Provide support and development of Departmental Trainers as required
• Design and Implement effective processes and tools for learning evaluation and reporting
• Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry
• Negotiate, oversee and follow up on learning facilitated by external providers
• Update training information, maintain accurate records of activities and participant information
• Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
• Prepare monthly forecasts of training related expenses
• Participate in regional meetings / workshops and ensure such activities are rolled out as required in the hotel

• Job Description: -
•  
• Planning the venue layout according to the number of guests and the type of event.
• Manages all functions of the Conference and Banquet operations to achieve the optimum departmental revenue targets.
• Consulting with the Head Chef regarding the timing of meal courses to be serve.
• Possesses in-depth knowledge of all food and beverage menus
• Overseeing the seating of guests, the serving of meals and beverages, and the clearing of tables.
• Preparing work schedules and completing documentation in a timely manner.
• Answering customers' questions and accommodating special requests.
• Manage day-to-day sales activities, plan and assign work, and establish performance and development goals for all events team members.
• Bachelor's degree in hospitality and culinary arts preferred.
• 3-5 years of experience in banquet management, or similar.
• Proficiency in catering management software.
• Exceptional ability to plan banquets, manage budgets, and meet deadlines.
• Experience in supervising banquet venue staff.
• Ability to collaborate with Banquet Sales Directors and Head Chefs.
• Extensive knowledge of catering equipment and venue requirements.
• In-depth knowledge of hospitality industry best practices.
• Excellent interpersonal and communication skills.